Privacy Policy

The short version. Everything Segno records stays on your phone. There is no account and no server holding your records. The only information that leaves your device is what is needed to process and verify your subscription, and it is not connected to your name or email.

This policy explains what Segno does with information. It applies to the Segno mobile app, published by Ludicrous, inc. (株式会社LUDICROUS), Japan.

What stays on your device

Segno stores the following on the device itself. We never receive it, and it is not backed up to any service we operate:

Your recordings, both audio and video
Take titles, notes, tags, the venue you typed, and which takes you marked as favourites
Soundcheck results and the instrument preset you chose
Your settings, including recording mode and video resolution

If your phone's own backup is enabled (iCloud), this data may be included in that backup under the terms of the service you have chosen. That backup is between you and Apple; we have no access to it.

Recordings of other people

A recording may contain other people: a teacher, an accompanist, the rest of an ensemble. Those recordings stay on your device and we never receive them, so obtaining permission to record, and deciding what to do with the file afterwards, is yours.

What leaves your device

Only the following, and only in connection with a purchase or a subscription check:

What	Who receives it	Why
Your purchase receipt, an anonymous app identifier, and basic device information	RevenueCat, our subscription provider	To verify the purchase, prevent fraud, and keep your subscription unlocked across reinstalls
The purchase itself	Apple	To process payment and manage renewal

The identifier used for your subscription is generated automatically and at random. It is not your name, your email address or your phone number, and there is no account it could be matched against. In practice this means we can see that a subscription exists — not whose it is.

Data sent for these purposes is encrypted in transit. Our subscription provider processes it on our behalf as a service provider, and does not use it for its own advertising.

What we do not do

We do not ask you to create an account or give us an email address.
We do not use analytics, advertising, or tracking software in the app.
We do not track you across other companies' apps or websites, and we do not collect an advertising identifier.
We do not sell or share personal information, and we never have. There is nothing to opt out of.
We do not upload your recordings. Playback, comparison and export all happen on your device, and there is no server for them to go to.

Children

Segno is a tool for work and is not directed to children. We do not knowingly collect information from anyone under 13.

Deleting your data

Your records are deleted when you delete the app, because that is where they live. Export the takes you want to keep — WAV, ALAC, AAC or MP4 — and save them to Files, AirDrop them, or put them wherever you keep your backups. Takes live inside the app, so deleting the app deletes them. See Support.

To have the purchase information described above deleted, email support@ludicrous.co.jp from any address and tell us which store you purchased from. We will delete the subscription record we hold. Note that this does not cancel an active subscription — the store handles that — and that Apple and Google keep their own transaction records under their own policies.

Where your data is handled

We are based in Japan. Our subscription provider processes data in the United States. By using Segno you understand that the limited purchase information described above may be processed in those countries.

Changes

If this policy changes, the updated version appears on this page with a new date at the top. Changes that affect what leaves your device will be described in the app's release notes as well.

Contact

Ludicrous, inc. (株式会社LUDICROUS)
support@ludicrous.co.jp